Terms and Conditions

TERMS AND CONDITIONS — CORPORATE WEBSITE

1. SCOPE AND VALIDITY OF THESE TERMS AND CONDITIONS

These Terms and Conditions (these “Terms”) constitute a legally binding agreement between you (“Customer” or “you”) and OnlySIM Ltd., trading as “One-eSIM” (referred to hereafter as “One-eSIM,” “we,” “our,” or “us”), and govern your access to and use of our corporate website at https://www.1-esim.com and our platform services, including our APIs, partner platform, and connectivity services (collectively, the “Services”). One-eSIM may accept variant clauses only pursuant to an explicit written agreement.

Scope. These Terms apply to the corporate website and platform services described above — including self-registration, self-onboarding as a partner, and referral activity. Consumer purchases of eSIM products made through our webshop at https://www.only-sim.com are governed by separate Webshop Terms and Conditions published on that site. This section defines categories of individuals and entities who interact with One-eSIM’s platform and services. Understanding these roles is important for interpreting the rights, obligations, and conditions described in these Terms:

Business Users: Entities to which One-eSIM provides platform services, and which directly or indirectly provide us with End Customers’ personal information in connection with those Business Users’ own business and activities.

End Customers: Individuals who receive services ordered by a Business User — for example, when they transact with a Business User that resells or embeds One-eSIM connectivity.

The term “Customer,” as used throughout this document, refers to any individual or entity engaging with the Services, including Business Users and End Customers, as applicable in the context.

CUSTOMER ACKNOWLEDGES AND AGREES THAT, BY CLICKING “I AGREE” OR A SIMILAR BUTTON, REGISTERING FOR AN ACCOUNT, OR ACCESSING OR USING THE SERVICES, CUSTOMER IS INDICATING THAT THEY HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THESE TERMS, WHETHER OR NOT CUSTOMER HAS REGISTERED WITH THE SITE. IF CUSTOMER DOES NOT AGREE TO THESE TERMS, CUSTOMER HAS NO RIGHT TO ACCESS OR USE THE SERVICES.

These Terms of Service are effective as of the date Customer first clicks "I agree" (or similar button or checkbox) or use or access the Services, whichever is earlier. If Customer accepts or agrees to these Terms of Service on behalf of its employer or another legal entity, Customer represents and warrants that:

(i) Customer has full legal authority to bind its employer or such entity to these Terms of Services;

(ii) Customer has read and understands these Terms of Service; and

(iii) Customer agrees to these Terms of Service on behalf of the party that Customer represents.

In that case, “Customer” refers to that entity.

Order of precedence. Where a Business User has entered into a separate commercial agreement with One-eSIM — including, without limitation, an API agreement, Partner agreement, or White-label agreement — the terms of that agreement will prevail over these Terms to the extent of any inconsistency.

2. DESCRIPTION OF SERVICES

Customer agrees to use One-eSIM’s website and platform services for lawful purposes only. Customer may not use the Services for any illegal or unauthorized activity and must comply with all applicable local laws regarding online conduct and acceptable content.

2.1. USING THE SERVICES

Customer must register with One-eSIM and create an account to use the Services (an “Account”), and as part of that process Customer will be asked to provide certain information, including without limitation Customer’s name, full address, phone number, and email address. By using the Services, Customer agrees to provide true, accurate, current, and complete information as prompted by the registration process, and to maintain and promptly update the Account information to keep it accurate, current, and complete. Customer is the sole authorized user of Customer’s Account. Customer is
responsible for maintaining the confidentiality of any login, password, and Account number provided by Customer or given to Customer by One-eSIM for accessing the Services. Customer is solely and fully responsible for all activities that occur under Customer’s password or Account, even if not authorized by Customer. One-eSIM has no control over the use of any user’s Account and expressly disclaims any liability derived therefrom. Should Customer suspect that any unauthorized party may be using Customer’s password or Account, or suspect any other breach of security, Customer agrees to contact One-eSIM immediately.

The person signing up for the Services will be the contracting party (the “Account Owner”) for the purposes of these Terms, and will be the person authorized to use any corresponding Account One-eSIM provides in connection with the Services; provided, however, that if Customer is signing up on behalf of Customer’s employer, Customer’s employer shall be the Account Owner. As the Account Owner, Customer is solely responsible for complying with these Terms and is the only party entitled to all benefits accruing thereto. Customer’s Account is not transferable to any other person or account.
Customer must immediately notify One-eSIM of any unauthorized use of Customer’s password or identification, or any other breach or threatened breach of One-eSIM’s security or the security of Customer’s Account.

2.2. REGISTRATION FOR THE PLAFORM SERVICES

All Customers, including End Users, Business Users, and End Customers as defined in Section 1, must accept these Terms to use the Services. During registration, the following information must be provided:

For End Users: Personal information such as First Name, Last Name, and email address is required for direct interactions and transactions on the One-eSIM website (https://www.1-esim.com). Where an End User purchases eSIM products through our consumer webshop at https://www.only-sim.com, registration for that purchase is governed by the separate Terms and Conditions.

For Business Users: Additional information may be necessary to accommodate the needs of businesses, including Company Name, Company Address, Company Users’ email addresses, Company Website, Region, Industry, Phone Number, relevant contacts, and other relevant details.

For End Customers: Where Services are ordered by another One-eSIM Account Owner, such as a Business User, the necessary information to facilitate that transaction is handled by the initiating party. Business Users are responsible for ensuring that End Customers’ personal information is collected in compliance with applicable data protection regulations.

Where One-eSIM’s platform services are provided through intermediaries (e.g., travel agencies), the intermediary may provide the required registration information on Customer’s behalf.

To adapt to evolving service requirements and enhance user experience, One-eSIM reserves the right to collect additional information from any category of Customer as deemed necessary. Any such collection will be conducted in a manner that respects privacy and complies with data protection laws, without requiring further changes to these Terms. Customers will be informed of any such additional collection through our standard communication channels.

2.3. ONE-eSIM OBLIGATIONS

One-eSIM shall use reasonable endeavors to provide Customer a quality service. However, One-eSIM does not guarantee that the Services will be uninterrupted, provided on time, or free of faults.

2.4. CUSTOMER OBLIGATIONS

In using the Services, Customer must not engage in any action that is abusive, illegal, or fraudulent, or that impairs or damages the network. Where Customer breaches its obligations under this Section 2.4, One-eSIM may suspend Customer’s use of the Services. During any period of suspension, Customer shall continue to pay all charges due under this Agreement for the suspended Services.

2.5. SELF-REGISTRATION, ONBOARDING, AND REFERRALS

One-eSIM may allow Business Users to self-register and self-onboard as a partner directly through the Services, without a separately negotiated agreement. Self-registered Business Users are bound by these Terms unless and until they enter into a separate commercial agreement with One-eSIM, in which case the order of precedence described in Section 1 applies. One-eSIM may review, approve, decline, or suspend any self-registration application at its sole discretion, including for reasons of fraud prevention, regulatory compliance, or business suitability.

One-eSIM may make referral links available to Business Users to invite prospective partners to register on the Services. Where a referral program is offered, any associated rewards, commissions, or incentives, together with eligibility and payment terms, will be described separately on the Services or in a referral program addendum. Business Users must not misrepresent their affiliation with One-eSIM, make misleading claims, or engage in spam or unsolicited referral practices when sharing referral links. One-eSIM reserves the right to disqualify referrals or withhold referral incentives obtained through invalid, fraudulent, or self-referral activity. Referral link activity may be tracked using cookies and similar technologies, as described in our Cookie Policy.

3. START AND TERMINATION OF THE CONTRACT

The contract between One-eSIM and Customer begins when Customer registers for an Account, completes self-onboarding as a partner, or otherwise starts using the Services, whichever happens first.

Where a Business User later enters into a separate commercial agreement with One-eSIM (API, Partner, or White-label), that agreement governs the ongoing partnership and takes precedence per Section 1. Absent such an agreement, a self-onboarded Business User’s relationship with One-eSIM continues under these Terms for as long as the Account remains active.

Termination or suspension of an Account is addressed in Section 7 (Termination and Suspension).

4. CHARGES, DELIVERY, AND REFUNDS

Charges, delivery, activation, and refunds for eSIM products and packages are governed by the terms applicable to the specific channel through which they are purchased — our Webshop Terms and Conditions (https://www.only-sim.com) for consumer purchases, or the relevant Partner, API, or White-label agreement for Business Users — and not by these Terms. Pricing, promotions, and any postpaid or credit-based payment arrangements for Business Users are likewise set out on the applicable storefront, partner platform, or commercial agreement, and may change from time to time as described there.

Where One-eSIM charges a fee directly through the corporate website or partner platform (for example, a platform access fee tied to a self-onboarded Business User’s use of the Services), that fee and its payment terms will be disclosed at the time of registration or in the Customer’s account settings.

5. LOCAL REGULATORY COMPLIANCE

When using One-eSIM’s platform and connectivity services in any country, Customer agrees to comply with all applicable local laws and regulations, including, without limitation, requirements related to the registration of mobile devices and the use of telecommunications services. Where required by local law, One-eSIM may undertake necessary actions on Customer’s behalf to ensure compliance with such regulations.

By accepting these Terms, Customer consents to One-eSIM’s use of Customer’s personal data for these purposes in accordance with applicable local data protection laws.

6. REPRESENTATIONS AND WARRANTIES

Customer represents and warrants that:

(i) Customer is 18 years of age or older, or at least the legally required age in the jurisdiction in which Customer resides, and is otherwise capable of entering into binding contracts; and

(ii) Customer has the right, authority, and capacity to enter into this Agreement and to abide by its terms and conditions, and will do so. Where Customer enters into this Agreement on behalf of a company or other organization, Customer represents and warrants that Customer has authority to act on behalf of, and bind, that entity.

Customer further represents and warrants that:

(i) Customer has read, understands, and agrees to be bound by these Terms and the Privacy Policy in order to access and use the Services; and

(ii) When using or accessing the Services, Customer will act in accordance with applicable local, state, or federal law or custom, and in good faith.

Customer agrees not to engage in any of the following prohibited activities, among others:

(i) copying, distributing, or disclosing any part of the Services in any medium other than as permitted by the Services and these Terms;

(ii) using any automated system (other than functionality provided by the Services), including without limitation “robots,” “spiders,” or “offline readers,” to access the Services;

(iii) transmitting spam, chain letters, or other unsolicited communications, or attempting to phish, pharm, pretext, spider, crawl, or scrape;

(iv) attempting to interfere with or compromise the system integrity or security of, or decipher any transmissions to or from, the servers running the Services;

(v) violating any international, federal, provincial, or state regulation, rule, law, or local ordinance;

(vi) conducting any unlawful purpose, or soliciting others to perform or participate in unlawful acts;

(vii) uploading invalid data, viruses, worms, or other harmful software agents through the Services;

(vii) infringing One-eSIM’s intellectual property rights or the intellectual property rights of others;

(ix) impersonating another person, misrepresenting Customer’s affiliation with a person or entity, committing fraud, or concealing or attempting to conceal Customer’s identity;

(x) harassing, insulting, harming, abusing, defaming, stalking, threatening, intimidating, or otherwise violating the legal rights (such as privacy or publicity rights) of any other user or visitor of the Services, or of any One-eSIM staff member;

(xi) interfering with, or engaging in any activity that threatens, the performance, security, or proper functioning of the Services;

(xii) uploading or transmitting viruses or other malicious code;

(xv) attempting to decipher, decompile, disassemble, or reverse engineer any software or algorithm used to provide the Services;

(xiv) by passing any security features or measures used by One-eSIM to prevent or restrict access to the Services, including features that prevent or restrict use or copying of content or enforce usage limitations;

(xv) attempting to access unauthorized accounts, or to collect or track the personal information of others;

(xvi) using the Services in any manner that infringes the rights of any third party; or

(xvii) encouraging or enabling any other individual to do any of the foregoing.

Customer warrants and represents that, other than as fully and promptly disclosed to One-eSIM, Customer has no motivation, status, or interest that One-eSIM may reasonably wish to know about in connection with the Services, including without limitation any journalistic, investigative, or unlawful purpose. Customer will promptly disclose to One-eSIM in writing any such motivation, status, or interest, whether existing prior to registration or arising during Customer’s use of the Services.

The Services may: (i) cause Customer’s device to automatically communicate with One-eSIM’s servers to deliver Service functionality and record usage metrics; and (ii) collect personal information, including approximate location information (such as country-level location derived from network or IP data).

7. TERMINATION AND SUSPENSION

Unless otherwise agreed in writing between Customer and One-eSIM, either party may terminate these Terms for any or no cause, at any time. Customer may cancel and delete their account at any time, either using the applicable feature within the Services (where available) or by written notice to our support team. After cancellation, Customer will no longer have access to their account, profile, or other information through the Services. Provisions of these Terms that by their nature are intended to survive termination — including, without limitation, disclaimer of warranties, limitation of liability, and indemnification — will survive any termination of these Terms or of Customer’s use of or subscription to the Services, and will continue to apply indefinitely.

We reserve the right to refuse the Services to anyone, for any reason, at any time. One-eSIM may terminate or limit Customer’s right to use the Services if we are investigating or believe Customer has breached any provision of this Agreement by providing Customer with written or email notice; such termination or limitation is effective immediately upon delivery of that notice. If One-eSIM terminates or limits Customer’s right to use the Services under this section, Customer is prohibited from registering or creating a new account under their own name, a fake or borrowed name, or the name of any third party, even where acting on that third party’s behalf.

Even after Customer’s right to use the Services is terminated or limited, this Agreement remains enforceable against Customer. One-eSIM reserves the right to take appropriate legal action, including pursuing arbitration in accordance with Section 13 of these Terms.

One-eSIM reserves the right to modify or discontinue, temporarily or permanently, all or any portion of the Services at its sole discretion, and is not liable to Customer for any such modification or discontinuance. One-eSIM may restrict anyone from completing registration where it believes that person may threaten the safety and integrity of the Services, or where such restriction is necessary to address a reasonable business concern.

Following termination or cancellation of Customer’s account, we reserve the right to delete Customer’s data in the normal course of operation. Customer’s data cannot be recovered once an account is terminated or canceled.

8. INTELLECTUAL PROPERTY RIGHTS

All text, graphics, editorial content, data, formatting, graphs, designs, HTML, look and feel, photographs, music, sounds, images, software, videos, designs, trademarks, logos, typefaces, and other content (collectively, “Proprietary Material”) that users see or read through the Services is owned by One-eSIM. Proprietary Material is protected in all forms, media, and technologies now known or later developed. One-eSIM owns all Proprietary Material, as well as the coordination, selection, arrangement, and enhancement of such Proprietary Material as a collective work, protected under applicable copyright, patent, and other proprietary-rights laws. Customer may not copy, download, use, redesign, reconfigure, or retransmit anything from the Services without One-eSIM’s express prior written consent.

Any use of Proprietary Material other than as expressly permitted is prohibited without One-eSIM’s prior permission.

The service marks and trademarks of One-eSIM, including without limitation the “One-eSIM” name and logos, are owned by One-eSIM (via OnlySIM Ltd.). Any other trademarks, service marks, logos, or trade names appearing via the Services are the property of their respective owners. Customer may not copy or use any such marks, logos, or trade names without the express prior written consent of the owner.

Subject to these Terms, Customer is granted a limited, nonexclusive, nontransferable, freely revocable license to access and use the Services. One-eSIM may terminate this license at any time, for any reason or no reason. The Services and all materials therein or transferred thereby — including, without limitation, software, images, text, graphics, illustrations, logos, patents, trademarks, service marks, reports generated by the Services, and copyrights (the “One-eSIM Content”) — and all Intellectual Property Rights (as defined below) related thereto, are the exclusive property of One-eSIM or, as applicable, its licensors. Except as explicitly provided herein, nothing in this Agreement creates a license in or under any such Intellectual Property Rights, and Customer agrees not to sell, license, rent, modify, publicly distribute, publicly transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works from any materials or content accessible on the Services. Use of the One-eSIM Content or materials on the Services for any purpose not expressly permitted by this Agreement is strictly prohibited. “Intellectual Property Rights” means all patent rights, copyright rights, mask work rights, moral rights, rights of publicity, trademark, trade dress, and service mark rights, goodwill, trade secret rights, and other intellectual property rights as may now exist or later come into existence, and all applications, registrations, renewals, and extensions thereof, under the laws of any state, country, territory, or other jurisdiction.

9. COPYRIGHT COMPLAINTS AND COPYRIGHT AGENT

One-eSIM respects others' intellectual property and expects users to do the same. If Customer believes, in good faith, that any materials provided on or in connection with the Services infringe their copyright or other intellectual property right, please send the following information to info@1-esim.com:

A description of the copyrighted work Customer claims has been infringed, including the URL or other specific location on the Services where the allegedly infringing material is located — with enough detail to allow One-eSIM to locate the material and understand why Customer believes an infringement has taken place;

A description of the location where the original or an authorized copy of the copyrighted work exists — for example, the URL where it is posted, or the name of the publication in which it appears;

Customer’s address, telephone number, and email address;

A statement that Customer has a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;

A statement, made under penalty of perjury, that the information in the notice is accurate and that Customer is the copyright owner or authorized to act on the copyright owner’s behalf; and

An electronic or physical signature of the copyright owner or a person authorized to act on their behalf.

10. CONFIDENTIAL INFORMATION

Customer acknowledges that Confidential Information (as defined below) is a valuable, special, and unique asset of One-eSIM, and agrees not to disclose, transfer, or use (or seek to induce others to disclose, transfer, or use) any Confidential Information for any purpose other than using the Services in accordance with these Terms. Where relevant, Customer may disclose Confidential Information to Customer’s authorized employees and agents, provided they are also bound to maintain its confidentiality. Customer shall promptly notify One-eSIM in writing of any circumstances that may constitute unauthorized disclosure, transfer, or use of Confidential Information, and shall use best efforts to protect it from unauthorized disclosure, transfer, or use. Customer shall return all originals and copies of materials containing Confidential Information to One-eSIM upon termination of this Agreement for any reason.

“Confidential Information” means any and all of One-eSIM’s trade secrets, confidential and proprietary information, and other information and data of One-eSIM that is not generally known to the public or third parties who could derive value from its use or disclosure. This includes technical data, know-how, research, product plans, products, services, customers, markets, software, developments, inventions, processes, formulas, technology, designs, drawings, engineering, hardware configuration information, marketing, finances, and other strategic, proprietary, or confidential information relating to One-eSIM or its business, operations, or properties — including information about One-eSIM’s staff, users, or partners — disclosed directly or indirectly, in writing, orally, or by drawings or observation.

11. DISCLAIMER OF WARRANTIES

THE SERVICES ARE PROVIDED ON AN “AS IS” BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. ONE-ESIM MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF CONTENT PROVIDED THROUGH THE SERVICES OR ANY SITE LINKED TO THE SERVICES, AND ASSUMES NO LIABILITY OR RESPONSIBILITY IN CONTRACT, WARRANTY, OR TORT FOR ANY: (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT; (II) PERSONAL INJURY OR PROPERTY DAMAGE OF ANY NATURE RESULTING FROM CUSTOMER’S ACCESS TO AND USE OF THE SERVICES; (III) ANY ACCESS TO OR USE OF ONE-ESIM’S SECURE SERVERS AND/OR ANY PERSONAL OR FINANCIAL INFORMATION STORED THEREIN; OR (IV) EVENTS BEYOND ONE-ESIM’S REASONABLE CONTROL.

UNDER NO CIRCUMSTANCES WILL ONE-ESIM, ITS AFFILIATES, OR THEIR CORPORATE PARTNERS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, ACTUAL, CONSEQUENTIAL, ECONOMIC, SPECIAL, OR EXEMPLARY DAMAGES (INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOSS OF DATA, LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE, SYSTEM FAILURE, FAILURE TO STORE ANY INFORMATION OR OTHER CONTENT MAINTAINED OR TRANSMITTED BY ONE-ESIM, OR THE COST OF SUBSTITUTE PRODUCTS OR SERVICES) ARISING IN CONNECTION WITH CUSTOMER’S USE OF, OR INABILITY TO USE, THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF THE SAME. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO CUSTOMER IN THEIR ENTIRETY.

IF, NOTWITHSTANDING THE FOREGOING EXCLUSIONS, IT IS DETERMINED THAT ONE-ESIM, ITS AFFILIATES, OR THEIR CORPORATE PARTNERS ARE LIABLE FOR DAMAGES, IN NO EVENT WILL AGGREGATE LIABILITY — WHETHER ARISING IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE — EXCEED THE LOWER OF (I) THE TOTAL FEES PAID BY CUSTOMER TO ONE-ESIM DURING THE SIX MONTHS PRIOR TO THE TIME THE CLAIM AROSE, OR (II) ONE HUNDRED EURO (€100), TO THE EXTENT PERMITTED BY APPLICABLE LAW.

12. INDEMNIFICATION

Customer agrees to indemnify, defend, and hold harmless One-eSIM and its officers, directors, employees, agents, attorneys, insurers, successors, and assigns (the “Indemnified Parties”) from and against any and all liabilities incurred in connection with: (i) Customer’s use or inability to use the Services; (ii) Customer’s breach or violation of this Agreement; (iii) Customer’s violation of any law or the rights of any user or third party; and (iv) any content submitted by Customer, or using Customer’s account, to the Services, including to the extent such content infringes the intellectual property rights of a third party or is otherwise unlawful. Customer also agrees to indemnify the Indemnified Parties for liabilities resulting from Customer’s use of software robots, spiders, crawlers, or similar data-gathering tools, or any other action that imposes an unreasonable burden or load on One-eSIM’s infrastructure. One-eSIM reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to Customer’s indemnification. Customer will not, in any event, settle any claim or matter without One-eSIM’s prior written consent.

13. DISPUTE RESOLUTION — ARBITRATION & CLASS ACTION WAIVER

Customer agrees that, if any dispute or claim arises out of or relates to Customer’s use of the Services, Customer will contact One-eSIM at info@1-esim.com, and Customer and One-eSIM will attempt in good faith to negotiate a written resolution directly. If the matter remains unresolved for 30 days after notification (via certified mail or personal delivery), it will be deemed a “Dispute” as defined below. Except for the right to seek injunctive or other equitable relief described under “Binding Arbitration” below, if Customer files any arbitration claim or administrative or legal action without first attempting to resolve the matter as described above, Customer agrees that they will not be entitled to recover attorneys’ fees, even where they might otherwise have been entitled to them.

Binding Arbitration. Customer and One-eSIM agree that any dispute, claim, or controversy arising out of or relating to this Agreement or to Customer’s use of the Services (collectively, “Disputes”) will be settled by binding arbitration, except that each party retains the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights. This means Customer and One-eSIM both waive the right to a trial by jury. Notwithstanding the foregoing, Customer may bring a claim against One-eSIM in small claims court instead of arbitration, but only if the claim is eligible under that court’s rules and is brought on an individual, non-class, non-representative basis, and only for so long as it remains in small claims court on that basis.

Class Action Waiver. Customer and One-eSIM agree that any proceeding to resolve a Dispute will be conducted on an individual basis, not as a class, consolidated, or representative action. This means Customer and One-eSIM both waive the right to participate as a plaintiff or class member in any class action proceeding. Unless Customer and One-eSIM agree otherwise in writing, an arbitrator in any Dispute may not consolidate more than one person’s claims and may not preside over any form of class action proceeding.

14. GOVERNING LAW

This Agreement and Customer’s use of the Services will be governed by, and construed under, the laws of the State of Israel, without regard to choice-of-law principles. This choice-of-law provision is intended only to specify that Israeli law will govern the interpretation of this Agreement.

15. NO AGENCY; NO EMPLOYMENT

No agency, partnership, joint venture, employer-employee, or franchiser-franchisee relationship is intended or created by this Agreement.

16. GENERAL PROVISIONS

The original English version of these Terms may be translated into other languages. Any translated version is provided as a courtesy only, and Customer cannot derive any rights from it. In the event of a dispute about the content or interpretation of these Terms, or any conflict, ambiguity, inconsistency, or discrepancy between the English version and any other language version, the English version shall prevail and be conclusive and binding, and shall be used in legal proceedings. If any provision of these Terms is or becomes invalid, unenforceable, or non-binding, Customer remains bound by all other provisions. In such event, the invalid provision will nonetheless be enforced to the fullest extent permitted by applicable law, and each party will agree to accept a similar effect as the invalid, unenforceable, or non-binding provision, given the content and purpose of these Terms.

This Agreement may not be assigned or transferred by Customer without One-eSIM’s prior written approval. One-eSIM may assign or transfer this Agreement without Customer’s consent, including assignments (1) to a parent or subsidiary, (2) to an acquirer of assets, or (3) to any other successor or acquirer. Any assignment in violation of this section is null and void. This Agreement will inure to the benefit of One-eSIM and its successors and assigns.

17. CHANGES TO THIS AGREEMENT AND THE SERVICES

One-eSIM reserves the right, at its sole discretion, to change, modify, add to, supplement, suspend, discontinue, or delete any term or condition of this Agreement (including these Terms and the Privacy Policy), and to review, improve, modify, or discontinue, temporarily or permanently, the Services or any content or information provided through them, at any time, with or without prior notice and without liability to Customer. One-eSIM will endeavor to notify Customer of material changes by email but will not be liable for any failure to do so. If any future change to this Agreement is unacceptable to Customer, or causes Customer to no longer be in compliance with it, Customer must terminate and immediately stop using the Services. Customer’s continued use of the Services following any revision to this Agreement constitutes complete and irrevocable acceptance of that change. One-eSIM may also impose limits on certain features or restrict Customer’s access to part or all of the Services, without notice or liability.

18. NO RIGHTS OF THIRD PARTIES

None of the terms of this Agreement are enforceable by any person who is not a party to it.

19. NOTICES AND CONSENT TO RECEIVE NOTICES ELECTRONICALLY

Customer consents to receive any agreements, notices, disclosures, and other communications to which this Agreement refers (collectively, “Notices”) electronically, including by email or by posting Notices on the Site. Customer agrees that all Notices provided electronically satisfy any legal requirement that such communications be in writing. Unless otherwise specified in this Agreement, all notices under this Agreement will be in writing and deemed duly given: when received, if personally delivered or sent by certified or registered mail, return receipt requested; when receipt is electronically confirmed, if transmitted by facsimile or email; or the day after sending, if sent for next-day delivery by a recognized overnight delivery service.

20. ENTIRE AGREEMENT

These Terms, together with the Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between Customer and One-eSIM concerning the Services, and supersede all prior or contemporaneous communications, agreements, proposals, and representations — whether electronic, oral, or written — between Customer and One-eSIM regarding the Services. No modification, amendment, or waiver of any provision of these Terms is effective unless in writing and signed by the party against whom it is asserted. Failure to enforce any provision of these Terms does not constitute a waiver of that provision or of any other provision.

21. CONTACTING US

If Customer has any questions about these Terms or the Services, please contact us by email at info@1-esim.com or by mail to 3 HaNehoshet Street, Ramat Hachayal, Tel Aviv, 6971068, Israel.